Yes, I love to work directly with customers.  Since everything I make is made one at a time, I can tweak things or start fresh to make something special for you.  If you like a bag style, but want it in a different color, size or with a different strap, etc. just send me a message and let's talk!

It depends on where you are and sometimes where I am. Orders generally will take 2-4 days to be prepared for shipping, then another 3-5 to arrive.

Custom orders may take from 4-6 weeks depending upon what you have ordered.

Bridger Leather typically ships only via UPS.  I will ship UPS Ground, unless you specify differently.  

I will use USPS if shipping to a PO Box, because UPS cannot deliver to PO Boxes.

Typically, UPS Ground will deliver from 3-5 business days, depending upon where you are located.

If you need quicker delivery please choose accordingly in the shipping section in the cart.

TIP #1.  Keep your leather product out of direct sunlight for long periods of time.  

TIP #2 lightly dust your bag but avoid water.  If you need to clean a spot, use a leather cleaner from a brand such as Apple Brand Leather Cleaner, available on Amazon.

TIP #3  If your bag gets a scratch, some types of leathers have enough oil to erase the scratch.  Try this hack:  use a hair dryer on low heat.  Hold the dryer over the scratch for a minute to heat the leather then try to rub out the scratch. NOTE: not all leathers will do this, but the oilier pull-up leathers will work.

TIP #4  Conditioning your leather:  Occasionally your leather will benefit from conditioning to keep the leather supple.  Use a natural leather cream or leather conditioner.  I like Kelly's Professional shoe cream or Apple Brand Leather Cleaner and Conditioner.  ALWAYS test in an inconspicuous location before doing the whole bag.  Most creams will darken the leather then fade as they are absorbed.  This usually takes several hours or over night.

Yes. Ready-made pieces can be returned within 7 days of delivery, unused and in original condition. Return shipping is the buyer's responsibility. Once I receive and inspect the piece, I'll refund the original payment method, less the original shipping charge.

Custom orders are made just for you and are final sale.

To start a return, email info@bridgerleather.com.