POLICIES

Online sales are made via Shopify. All major credit cards are accepted. I also accept payment by Zelle and Venmo.

Please take the time to read product descriptions carefully before making purchases online. Dimensions and detailed descriptions are carefully provided to you.

Orders placed online will be shipped within 2-5 business days. I ship via UPS Ground, however if you have a preferred shipping method please notify me. All orders over $500 will include signature confirmation.

Merchandise may be returned for store credit. To be eligible, the item purchased must be returned within 14 days of receipt in it's original, unused and unaltered conditon. Customer is responsible for return shipping. I would recommend purchasing additional insurance and tracking to ensure it is returned safely. Store credit will be issued once the merchandise has been received and its condition confirmed.

A non-refundable deposit is required of all commissions in order to secure your place in line. Acceptable payment methods include paypal, credit/debit cards as well as ACH transfers. Applicable tax will be applied to orders during checkout. Should you choose to cancel your custom order at any time, the down payment can be exchanged for store credit.

Once your order is nearing completion, you will be provided with a link to the remaining balance. Items will be shipped via UPS Ground unless otherwise requested. Signature confirmation will be added to all orders over $500.

Commissions that have been personalized with brands or initials are non-returnable. All other orders must be returned in their original, unused, and unaltered condition within 7 days of receipt in exchange for store credit. Credit will be issued once I have received the item(s) and confirmed the condition.

Wait time can vary from 2-4 months depending on the time of year. Please be patient as I complete each piece in the order it was placed.

Ready made items can be returned within 14 days of receipt in the original pristine condition. Send your request for return within 3 days of receipt. Shipping costs are your responsibility. Custom orders are non-returnable and non-refundable.